Hello @Binks! If you have already uninstalled the game and reinstalled then please connect with our support team from within the game. They will be happy to help you!
The best thing to do is to wait until you see the error occur, then choose "Report an issue" in the Settings menu immediately after. This will send our support team your game logs and better help them to find the source of the issue.
After the game hangs, please close and reopen it. Then go to the Settings menu and choose "Report an issue." This will give our support team your game logs and help them to find the source of the problem. Thank you!