Real ? You will be happy to look personally for tickets from half our cartel ? Today released some game update, looks now delay in loading of bases and maps smaller. But, always , IOS players has advantage in raids. Fastest IOS player can complete raid in 5-6 minutes, but android player...

Same issue. Many players in our cartel complains about slow down and freezing the game after last update. But the problem related only to Android devices. Support is not responding.

I see no reason to continue writing to Fyber. They don't read mails and don't answer.

got replay from Fyber: You ticket number is: 404268 The ticket status has been updated. :mad:

Did not get any answer from Fyber, sent asking to clarify. But I see all auto replay e-mails from Fyber, first one was 2 month ago with ticket number 179738. Then later I got 210997, last one is 350579. Looks that Fyber has a lot of open tickets without solutions, they just ignoring everybody.

Hi April. I got a replay from Fyber: ##- Please type your reply above this line -## Your ticket number is: 350579 The ticket status has been updated Can you help me understand what does it mean ? o_O

Sent respond Email with screenshots to Fyber and cc to FTX support on Tuesday, 12/01. No replay till now :confused:

"You should also have an email from Fyber, please respond ..." April, I wrote several times and sent screenshots to FTX support too : I got auto replay emails from Fyber only, without any questions or explanation what kind of information should I send more. So, what should I write to Fyber ...

Hi April. I used my google mail account (see PM for details), linked with my Narcos game. My open request #404333. But FTX support also pointed to request #404038 (solved :confused: ). I sent 3-4 times emails to FTX support and got several replays from Julia. In last one from 24/12/2020 she...

Hi April. How we say :no news - good news, ..... but not in the case. Looks like FTX support is not happy anymore to represent us to the Fyber ?

Dear April, 1) I have contacted first time to Fyber at 29/12/2020 and got auto replay. "Your ticket number is: 179738" 2) Asked again at Fyber at 03/12/2020 about status and what additional information should i provide - got auto replay : "Your request (196215) has been received." - 2) I...

Hi April and thank U very march for help. After your interposal Julia (Tilting Point Customer Service) was in contact to Fyber. But Fyber ignores Tilting Point Customer Service too :oops: - no response at all, unbelievable !

Hi April and thanks for advice. I contacted to recommended support team : forwarded auto replay E-mail from Fyber, attached screenshots from FTX narcos game, showing my account information and wall offer reported. Also attached screenshots from offered game, with account information and...

Fyber created new tactics - not answers at all !

waist of your time :confused: Many people have to start new accounts for avoid unnecessary building - new money .... :cool:

Looks like server problem. May be the game server is under the DoS attack ?

I have looked the world top 100 , everybody is using same troops - Fuego. Why developers are not caring about such strong dis balance ?

Narcos: Cartel Wars is developed by Plamee and published by FTX Games.

True. I'm Android user and have done the update, but have no option for vip subscription. contacted to FTX support - no response:confused:

Dear April. You know very well that "Our Team" has no influence on Fyber's decisions and can only have a "second look" :D