Been there done that for the past month your support is worthless. Just get the same form response over and over. There are complaints all over the place about this issue of you scamming people and nothing ever gets done. Screenshots of proof of purchase means nothing as long as you get your...

Dont spend money on the offer wall!! Its a scam. I spent money to get gold and nothing. Everything is documented but they reject it. Contacted support multiple times and nothing. It's just a way for them to steal from you. Been over a month and nothing. Seems to be a common problem.