This popped up on my emails today! Been a while since I logged on here and a little longer since I quit the game!! I thought your original post really good @Julio and remember reading it afew times and thinking FTX and @Chase - FTX Games couldn't and wouldn't go far wrong if they covered just...
Never asked for any sort of refund previously BillyBob and I've spent a fair bit over the years.. Was offered the partial refund and refused it, they looked at my account and a supervisor agreed that I wasn't just trying it on.. iTunes were so helpful!! Proper customer services :-(
Well that's me done!
But I'll leave you all with afew lines to look over!!!
Support- worst customer support I've ever come across and I've worked in the industry for a number of companies. Open window complaints that aren't answered for 7 days or more? Jesus you should be ashamed FTX.
Devs-...
I agree Vinny! If there is definitely NO chance of these being made available though future events or the black market then better they are removed.. It does clutter up the list and it's also a reminder of "This is what you could have won"
Exactly... I was here all the time and I actually did read every single thread and comment!!! So I also know how many times FTX staff commented??? Which is also why I recommended afew times that if someone from FTX is reading every single post (as you say @Chase - FTX Games ) maybe a little...
Best thing I've seen on here by far.... Well done @Julio
I've taken a screen shot and will tick things off as they're taken on board by FTX... I'm leaving said list to my son if I die of old age so least everyone knows the list will live on after we're all gone....
I was really looking forward to this update!! Thought there's no way they could fu** up three in a row?? Even if they didn't put the boat back let's see what they can do!!!
Special Achievements for spending **** loads of gold?? Yeh maximise spending, we know you're in business!
Cartel...
I hear you Vinny.. And I understand where your coming from!! But the boat change has never actually been explained? Unless they (FTX) are gonna come out and admit that the change was made because they don't want anyone to have the ability to save resources up for big upgrades?? My issue has...
You've never once answered me about making the port useless @Chase - FTX Games or anyone else for that mattter!! The change made was that you couldn't lose what you hadn't logged on to claim, that's nothing to do with FTX totally changing the port I paid out for with resources and a lot of gold...
LOL's for the new update FTX?
Not one single issue from all the treads/posts put up on the official FTX forum have been addressed??
As for you comment yesterday @Chase - FTX Games asking for people to stop calling you out! Who the **** else are we supposed to direct our treads or issues too...
Should be basic customer service then?? What large company doesn't bother answering its customers questions, complaints or issues??
Maybe that's a question for @Chase - FTX Games ?? Why isn't everyone given some sort of reply or acknowledgment of there threads/posts? If as you say every message...
Haven't you all realised its "Selective Answering" on this official FTX forum...
Very rarely does anyone get an actual answer to a posted question!! Just read the many many posts and then count the actual replies from anyone! I don't even believe that every post is read by staff...
And if they...
They've pretty much ruined it? It seems they like to ruin the good things and leave the things that are crap well alone? The phrase " If it ain't broke don't fix it " does apply to FTX in fact they seem to apply the opposite!!! Today my offer was
Helmet gear Helmet?? Great just what I needed
The proof of the pudding is in the eating as they say, so having lost faith in FTX and it's staff over the last couple of months, due to ill thought out updates and detrimental changes to the game I won't be holding my breath thinking everything will be sorted out with another massive update...
Lol we're still complaining about all or most of the other updates Jaspion!! FTX hasn't got a very good track record where updates or even fixing the updates are concerned so I think we have every right to view it with trepidation...
oh and do you know you K key sticks and if you hit delete...
Slight addition to my comment...
Anyone who professes to have been in contact with support or Devs or even chase for that matter must be in a real privileged position!
I've had open support requests for days and days? Contact directly with Dev's was like talking to a brick wall? Pretty sure...
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