- Dec 24, 2020
My pop up rewards are still not loading v after I click on them
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Hello MAC, our support team does their best to respond in 24-48 hours. If they do not, please reply asking for an update. If you still do not receive a response, then please feel free to DM me with your email address that you used to contact support, or your ticket number. I'll be happy to look into it personally for you.April; The support team never replies. I've tried several times. I even wrote a review on Google Play and the reply I received from the Dev was to come here with my issues.
I'm glad you were able to find the answer elsewhere, but if you ever have any general questions about the game, you might find the answer HERE. I can see that you did contact our support team with your email address on file here in the forums and that they got back to you. I'm very sorry about the long response time. This is something that we've addressed with our team and should be solved.April; I never received a ticket # as no one ever responded. I eventually got my question answered by another person I know who has played the game in the past.