Game deleted by accident.

[GHI1968]

One of my players has over written his account/game with a new account/game he was playing around with.

Can anyone tell us how to get the old account back or has he lost it for good?

He is on android.

Thanks.

 

[Serge]

If the account was linked to his google account, all he has to do is connect back to google and his account will load

If he's overwritten his previous game with a NEW account that is now linked to his google, I think he's lost it

 

[GHI1968]

Seems he has overwritten it Serge..... He is starting again and Rio is giving him tips

Cheers for the help.

 

[roguester]

****, did he at least recover his user ID so maybe support can help him out?

 

[ElDiabllo]

my teammate have same problem...he deinstal game than instal again i puff acc is gone...we spoke with suport team and they say that...if acc is not linked with FB or Google is gone and you will never my comeback your acc...