Narcos: Cartel Wars - R35 Patch Notes: Menus, loading screens, Compound, and App Icon all got a jolly makeover for the winter season Loadout system: Available now by tapping the Truck Yard Save your favorite Sicario and Unit pairings There are six save Slots for Loadouts Each Slot allows for...

Hello Shark! Thank you very much for reporting this. Have you noticed any particular correlation to whether you are connected to WiFi or via cellular data? A bad connection could be the source of an issue like this. (I myself have suffered from detrimentally poor cell service and Internet speeds...

Hey @Dave Higgott, please contact our support team by choosing "Report an issue" in the Settings menu directly after you notice this occurring. That will send them your game logs and allow them to better find the source of the issue.

Hello @Naptownmark, if at all possible, could you please capture a video of this and send it to our support team via email at narcos@ftxgames.com. They can then take a closer look at it. Thank you!

My apologies for the issue @Goose , but thank you for updating your post! If you ever see anything wrong with the game, please send our support team your game logs as soon as possible by choosing "Report an issue" in the Settings menu. This will greatly help them in finding the source!

Hello @Nasos22 , if you could please connect with our support team via email at narcos@ftxgames.com, explain to them the issue you experienced as well as the screenshot you have collected. They may ask you to send a report from within the game in order to access your recent game logs, so please...

Thank you for doing so @San marie !

Hello JTR. If you have already contacted our support team they will get back to you as soon as possible!

Hi @Carolyn, please try to keep questions and concerns about TWDSlots in its own subforum. That greatly helps us to keep everything organized and better answer your questions!

Just to update everyone, the team is still searching for a solution to this issue. This is proving to be a particularly nasty bug and we are frustrated as well. Please feel free to continue connecting with the support team for updates, they'd be happy to provide. But I will circle back when we...

Hello @Gargamel, we do not have the same service for Breaking Bad: Criminal Elements, no.

Hey Deadly Dave, we're glad to have you here! We do try to keep the forums focused on talk specifically related to the game, so for future reference, please try to do so. There is a system that allows you to share a status on your profile that is better suited for off-topic comments like this...

Hello @Openpanic, please send our support team a ticket directly after this occurs in-game by using "Report an issue" in the Settings menu. This will send them your game logs and help them to find a solution as quickly as possible. They may also ask for screenshots or videos, so please be...

Narcos: Cartel Wars has had lots of different events throughout its history. We would like to hear from you regarding these events. What you liked, what could be improved, and even what kind of event(s) you'd like to see in the future. Please fill out this feedback form below to help us improve...

Hello Max Payne, I've checked your username against our support logs and can see that our team has gotten back to you regarding the restoration of your account. If you need any further assistance, please feel free to respond to their last email and they'll be happy to help!

Hello @Mazorato, thank you for reaching out. Yes, the Halloween Bounty Hunt will be next week!

Hello @Upccio, thank you very much for reporting this. As our support team has already informed you, we are looking into it and speaking with the appropriate partners to find a solution. Our support team will update you as soon as they have an answer, but I will do so as well here when I hear...

Thank you both very much for reporting this issue! We have alerted our development team. Please let us know if you find this worsening or changing in anyway.