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  1. April - FTX Games

    Narcos: Cartel Wars - R34 Patch Notes

    Narcos: Cartel Wars - R34 Patch Notes: Menus, loading screens, Map and Compound have all been made spooky for the Halloween season Added in the framework for upcoming themed Halloween events (Raid with themed Roulette and Halloween Bounty Hunt) Improvements to Challenger's Club: Points are...
  2. April - FTX Games

    Offer wall

    Hello @Captianmorgan33, there are two steps you can take after an offerwall offer has been denied. First choose "Missing Coins" under Pending offerwall offers. This will connect you directly to our partner and they will take the first look at it. If they deny you, you are then more than welcome...
  3. April - FTX Games

    Halloween is a nightmare

    Hi @Reg, thank you for providing a screenshot, I can now better understand what you are experiencing. Yes, all replays from previous versions of the game become unavailable when you update. So please view all that you'd like to before you update your game.
  4. April - FTX Games

    Halloween is a nightmare

    @Reg , immediately after you notice this error please send our support team a ticket by choosing "Report an issue" in the Settings menu. Also, include a detailed message explaining what you have experienced. This will give them your game logs and help them to better find the source of the issue...
  5. April - FTX Games

    Fair trade cards twd slots

    @TWatterson You're very welcome! If you have any issues in the future please feel free to contact us again :)
  6. April - FTX Games

    Fair trade cards twd slots

    @TWatterson, Wonderful! Thank you so much.
  7. April - FTX Games

    Game will not start.

    No, Breaking Bad: Criminal Elements is not shutting down in November, nor is Narcos: Cartel Wars, Hof was saying something untrue (and was warned appropriately). If you are having any issues in either Breaking Bad or Narcos, please contact our support team by choosing "Report an issue" in the...
  8. April - FTX Games

    Twd fRee cRedit ?

    Hello @Ccraig! If you have contacted our support team by using the steps above (Gear in the upper right, "Get help," and then "Contact Us."), our support team should respond within 48 hours at the very latest (apart from weekends). They look forward to assisting you!
  9. April - FTX Games

    Fair trade cards twd slots

    Hello @TWatterson, my sincere apologies. Please contact our support team by choosing the Gear icon in the upper right, "Get Help," and then "Contact Us." This will send them your game logs and identification numbers so that they can better assist you.
  10. April - FTX Games

    Twd fRee cRedit ?

    Hi @GEORGIABLUE! Please send our support team a request from within the game so that they can look into this for you. Simply tap the Gear in the upper right corner then choose "Get help" and finally "Contact Us." That will give us your ID numbers and game logs so that we can better assist you...
  11. April - FTX Games

    Challengers club league matchmaking

    Hello @aleksandaram. The Challenger's Club event pits all Narcos: Cartel Wars players against each other. It is a free-for-all event, which explains why you may go against members of your Cartel.
  12. April - FTX Games

    Hello @Trevor560t1, forgive the assumption, but I believe you are talking about Breaking Bad...

    Hello @Trevor560t1, forgive the assumption, but I believe you are talking about Breaking Bad: Criminal Elements? Please choose "Report an issue" when the error message comes up on your device. This will send your game logs to our support team, at which point they can search for the source of the...
  13. April - FTX Games

    Welcome! We're glad to have you here.

    Welcome! We're glad to have you here.
  14. April - FTX Games

    Amazon fire

    Hello @Don goutam and @Arek121, please contact our support team via narcos@ftxgames.com and they'd be happy to assist you.
  15. April - FTX Games

    log in issues

    Hello @Don goutam and @hof, please contact our support team via narcos@ftxgames.com and they'd be happy to assist you.
  16. April - FTX Games

    SUPPORT FTX

    Hello @Federico, we did receive your email. Thank you very much. Our support team has responded to your request directly.
  17. April - FTX Games

    SUPPORT FTX

    @Federico , I can see that the two support agents who were helping you with this request let you know that the only way they can assist is if you regain access to your Facebook account. Your Narcos: Cartel Wars save data is linked to your Facebook account and if you lose access to it, there is...
  18. April - FTX Games

    SUPPORT FTX

    Hello @Federico. If Facebook does not respond, then it would be prudent to send them another contact or to try contacting them in some other manner. Whether or not they respond is out of our control, but we'll be happy to help you once they have.
  19. April - FTX Games

    SUPPORT FTX

    Hello @Federico ! I have taken a look into your emails with our support team and can see that they have responded to you as recently as today. Regarding the problem at hand though, I have spoken with the support team directly. It appears that in order to solve your issue you need to contact...
  20. April - FTX Games

    Fuegos too slow

    Hello @Pacotmx and thank you for reporting this. I have double-checked with our development team and we did not make any changes to fuegos.
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