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  1. Chase - FTX Games

    Gold boycott

    We certainly do have a customer support team, even if slow often times. What issue do you have currently?
  2. Chase - FTX Games

    Dodgy much.

    You should never be attacked 15 times a day. This is either a perception issue or a bug. Can you post screenshots showing these 15 raids?
  3. Chase - FTX Games

    Bugs still exist even after "patch"

    Can you explain in further detail how this led to the use of more Gold? I can talk to the team about it if I had some points to talk to them about.
  4. Chase - FTX Games

    Bugs still exist even after "patch"

    We did not skip this - the fix is done and will be in the next update. The update is estimated to release on the 19th.
  5. Chase - FTX Games

    No Prejudice

    Fixed. I was up very late when I responded to this, lol. You can complain all you like, that is not against the rules. So we're all good.
  6. Chase - FTX Games

    No Prejudice

    Please reference the forum rules. You will notice that many complain or disagree with the game and FTX. They are not being warned for this as you were. You were warned for inappropriate behavior, which was telling people to do something inappropriate. If you look around and notice none of your...
  7. Chase - FTX Games

    Saving the resources required for large upgrades

    This is indeed great info. I will reference this thread to people struggling with large upgrades.
  8. Chase - FTX Games

    Ok Chase, i want an answer. League matchmaking issues!

    I will get more information in light of your questions. I think it was pretty generic to start with, and it sounds like in either case it is not working as intended. Sorry for my lack of responses here. I am around everyday but I have lots to cover and did not have info to give here yet.
  9. Chase - FTX Games

    Special offer

    I see. I doubt this will happen, but I will pass it along either way. Some mechanics, like offers, are primarily monetization features. The main goal of many aspects is to be fun, but the main goal of purchase realated features is obviously to make money (by offering something desirable and...
  10. Chase - FTX Games

    Ok Chase, i want an answer. League matchmaking issues!

    Thanks, Julio. I got an answer back finally. The league is more characterize battle activity rather then level. At the beginning the player is put into the first league with the other players of the similar level and rating – after that you competitive with them by the rating increment during...
  11. Chase - FTX Games

    Let's make fun of free players!

    Salt shaker thread. Locked.
  12. Chase - FTX Games

    Special offer

    I will pass along your feedback. We just made two offers at a time instead of 1 based on feedback as well.
  13. Chase - FTX Games

    Let us grow trees

    Got a screenshot? Sounds cool =).
  14. Chase - FTX Games

    End of the Month

    We usually do a new sicario every Thursday and event once a month.
  15. Chase - FTX Games

    Raided with 9 minutes to go until vulnerable

    What's your player ID? I can try to find your ticket and see that the devs get the info they need to investigate this quickly.
  16. Chase - FTX Games

    Raided with 9 minutes to go until vulnerable

    Yes, just log back in and send them.
  17. Chase - FTX Games

    Right for Capo or RH to choose who will participate in war!!

    The devs are looking at how to implement this feature based on feedback from the forums.
  18. Chase - FTX Games

    Please tone down/nerf diegos

    Rather than nerfing something, we will be implementing counter strategies to use against this type of tactic. This will be coming out soon =).
  19. Chase - FTX Games

    War rewards are a joke

    I sent that to the devs. I will let you know what I hear back.
  20. Chase - FTX Games

    Game freezing - unplayable.

    This is a question for support. Contact them at narcos@ftxgames.com.
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