We are looking at making some changes to the recently changed Port because of player feedback. Thanks for your thoughts on this.

This is correct. We try to test new features on a small group to gather feedback and fix any issues whenever we can. This way we can present content that people enjoy and weed out the content that people tend not to like. Once we have proper data on this new feature, we will either bring it to...

I see you have a support request in with us about this, sent 1 day ago. Our team will check into it as quick as they can. We are slammed right now, so times are going to be slower than usual. Sorry!

No, it was done for other technical reasons involving the new gauntlet event. We have heard lots of feedback about this change and are looking for a way to improve the change that will make everyone happy. Hang tight, we are listening and plan to act on everyone's feedback!

We are working on these now actually - thanks for the report.

Yep - fix is live! Thanks to those who reported this. Let us know about anything else you see so we can assist and fix things!

Most people did not like that system - it led to players of varied levels with the same medals. We have sense added more measures into matchmaking as mentioned above. Let's let this settle for a few days so the new system can populate maps well and see how it goes. Definitely keep me in the loop...

Rockets have been very powerful when used with the proper bonuses and Sicarios as it is. I do not expect any buffs to rockets. I will keep an eye out for feedback about bases being too hard to defeat - but I have not seen much of that at this point. Thanks for your thoughts =).

You're right - but we try to keep info streamline when announced in the game. Not everyone is interested in the more technical reasons behind changes - but rest assured we are listing to feedback and looking to improve the changes made here. There may be room to improve our in-game...

From the Announcement Forum post about today's update: Improvements were made to matchmaking to better account for player performance, in addition to level and rating. Changes were made to Outposts that appear on a player's map so they do not outlevel players. Let us know how the changes go...

Yep - we managed to get into an earlier build - it is live now! I posted about it in the Announcement Forum =).

I'll pass this along. Lots of good feedback on this thread.

April 11th Update Smokescreen no longer allows units to attack when they are hidden from being attacked. Improvements were made to matchmaking to better account for player performance, in addition to level and rating. Changes were made to Outposts that appear on a player's map so they do not...

Thanks for the info here. Screenshots showing this is the best way for me to communicate it to our team. If you would take some time to screenshot the costs and rewards and post it here - it would help greatly =).

Can you post a screenshot of the message and point out what text is misleading? Maybe I can help make some adjustments.

This is correct. If all goes to plan, this weekend (correction, live in update NOW).

The cost of making an attack vs the payoff. Clearly, it needs to be worth the effort.

You have sent in 69 reports in the last 5 days about the same issue. We are behind right now, that is why you have not received a response. Adding this many tickets for the same issue does not help us help you more quickly - it makes us slower to help everyone. Please send in 1 ticket per issue...

I'll add it to my list of feedback to discuss with the devs.

Your frustration is certainly heard and felt. We have a team of support agents who each work 8 hours a day, with 6 day a week coverage. We are ramping up our staff in light of a rapidly growing player base and help requests. Sorry for the inconvenience as we catch up! We aim to provide a better...