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Chase can you help with that?

Vinnie Di Maggio

Active Member
Joined
Apr 14, 2017
Messages
331
@Chase - FTX Games @Ben - FTX Games

Hi,

I wrote to support because I wanted to tell them how much the extra sicarios glitch was actually beneficial to the game. So I explained how he game had a better balance with more defensive power, that it was a lot more interesting and challenging and that I'd like that an extra sicario was assigned to finca level 22 too.

Here's FTX's reply to this:

Hello and thanks for playing Narcos: Cartel Wars!

Thank you for reporting this situation!

We apologize for the inconvenience. Our team is already working on a solution! All extra sicarios that were not supposed to be defending player bases will be removed to players' Inventories as soon as possible.

Information on the fix will be provided additionally in the in-game News section.

Thank you for your understanding!

Kind regards,
The FTX Games Support Team

Can you tell them to actually read the emails before sending automated replies? It is somewhat frustrating to send feedback hoping it will help improve the game, only to find out the message isn't even read or understood.
 
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