Cookie Policy

FTX GAMES COOKIE POLICY

LAST UPDATED: 5/30/19

We (meaning FTX Games Limited) use technologies on our website (which we’ll call the Services) to collect information that helps us improve your online experience. We refer to these technologies, which include cookies, collectively as “cookies.” This policy explains the different types of cookies used on the Services and how you can control them.

We hope that this policy helps you understand and feel more confident about our use of cookies. If you have any further queries, please contact us at support@ftxgames.com. Please also see our Privacy Policy at https://ftxgames.com/privacy-policy/ .

  1. WHAT IS A COOKIE?

A “cookie” is a small file of text which is downloaded onto your access device used when you access the Services, and it allows us to recognise when you come back to use our Services. We use cookies for the operation of our Services, and to remember you when you return to the Services. We also use cookies for our own analytical purposes so that we can identify where users have encountered technical problems on the Services, and therefore help us improve our customers’ experiences. We also use services provided by third parties for fraud prevention purposes. For these purposes, Cookies are placed on your device to identify it in the future when you use our Services.

  1. WHAT COOKIES DO WE USE?

We may collect anonymous information about your use of the Services using “cookies”, pixel tags and similar functionality. The cookies used on the Services are either set by us or by our third party service providers.

Below we list the different types of cookies we may use on the Services.

Targeting or Advertising Cookies. We and our service providers may use targeting or advertising cookies to deliver ads that we believe are more relevant to you and your interests. For example, we may use targeting or advertising cookies to limit the number of times you see the same ad on our Services and to help measure the effectiveness of our advertising campaigns. These cookies remember what you have looked at on the Services and we may share this information with other organizations that we use for our own advertising, such as Facebook, Twitter and Google.

For more information about targeting and advertising cookies and how you can opt out, you can visit http://www.youronlinechoices.com/uk/your-ad-choices or http://www.allaboutcookies.org/manage-cookies/index.html.

Performance Cookies. Performance cookies, which often include analytics cookies, collect information about your use of this Services and enable us to improve the way it works. For example, performance cookies show us which are the most frequently visited pages on our website, allow us to see the overall patterns of usage on the Services, help us record any difficulties you have with the Services and show us whether our advertising is effective or not. We also use cookies to help you navigate within our website and travel back to pages.

Performance cookies on this Services may include:

Cookie name                 Further information

_ga                               Google Analytics tracking cookie

_gali                               Google Analytics tracking cookie

_gat                               Google Analytics tracking cookie

_utma                               Google Analytics tracking cookie

_utmc                               Google Analytics tracking cookie

_utmz                               Google Analytics tracking cookie

AWSELB                 Amazon Web Services load balancer cookie

nr-data.net – New relic                                          website performance analysis

m.stripe.com                                                           Stripe payment system

twitter.com                                                             Twitter analytics and advertising pixel

facebook.com – Facebook analytics and advertising pixel

Functionality Cookies. In some circumstances, we may use functionality cookies. Functionality cookies allow us to remember the choices you make on the Services and to provide enhanced and more personalized features, such as customizing a certain webpage, remembering if we have asked you to participate in a promotion and for other services you request, like watching a video or commenting on a blog. All of these features help us to improve your visit to the Services.

Banner Advertising On Other Websites

Targeting and advertising cookies on this Services may include:

Google Adwords

Facebook

Twitter

YOUR PRIVACY

Please be assured that the data contained in the cookie used in these adverts is completely anonymous and doesn’t contain any of your personal details so we don’t store your personal information in cookies we create, but we do use encrypted information gathered from them to help improve your experience of the Services. For more information on the privacy policy of Google Adwords, Facebook and Twitter, please click to visit their Privacy statements.

TERMS OF THESE COOKIES

The length of time a cookie will stay on your device depends on each type of cookie described above. Cookies may stay on your device for up to 10 years or even more. If you have any questions, please contact us at support@ftxgames.com.  You may refuse to accept cookies from the Services at any time. For further information please see section 4 below.

  1. HOW DO THIRD PARTIES USE COOKIES ON THE SERVICES?

In some circumstances, we may work with third parties to provide services on the Services. For example, third-party advertisers and other organizations may use their own cookies to collect information about your activities on the Services and/or the advertisements you have clicked on. This information may be used by them to serve advertisements that they believe are most likely to be of interest to you based on content you have viewed. Third-party advertisers may also use this information to measure the effectiveness of their advertisements. We do not control these cookies and to disable or reject third-party cookies, please refer to the relevant third party’s website. You can also learn more about controlling cookies in section 4 below.

Third-party cookies on the Services may include:

Google Analytics cookies to identify how customers are using the website.

  1. HOW DO I CONTROL COOKIES?

You may refuse to accept cookies from the Services at any time by activating the setting on your browser or device which allows you to refuse cookies. Further information about the procedure to follow in order to disable cookies can be found on your Internet browser provider’s website via your help screen. You may wish to refer to http://www.allaboutcookies.org/manage-cookies/index.html for information on commonly used browsers. Please be aware that if cookies are disabled, not all features of the Services may operate as intended.

HOW TO CHECK COOKIES ARE ENABLED ON IOS SAFARI

  1. Tap on the ‘Settings’ application from your home screen.
  2. Find and tap on the ‘Safari’ menu item.
  3. Under the ‘Privacy & Security’ section tap on the ‘Block cookies’ menu item.
  4. Select any option other than ‘Always block’.

HOW TO CHECK COOKIES ARE ENABLED ON ANDROID INTERNET BROWSERS

  1. Tap on the ‘Settings’ application from your home screen or under ‘Apps’.
  2. Under the ‘Device’ section tap on the ‘Applications’ menu item.
  3. Find and tap the ‘Internet’ menu item.
  4. Find and tap the ‘Privacy’ menu item. Enable ‘Accept cookies’.

ALL OTHER BROWSERS

Please consult your online Help files

  1. CHANGES TO THIS COOKIE POLICY

We may change this Cookie Policy at any time: please take a look at the “LAST UPDATED” date at the top of this policy to see when it was last revised. Any amendments to this Cookie Policy will come into effect a reasonable period of time after this “LAST UPDATED” date.

 

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