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Recent content by April - FTX Games

  1. April - FTX Games

    Hello Ghostmob! If you are speaking of Narcos: Cartel Wars or Breaking Bad: Criminal Elements...

    Hello Ghostmob! If you are speaking of Narcos: Cartel Wars or Breaking Bad: Criminal Elements, you should see this issue resolved. If you are still having trouble please let me know and I will point you to the right support team depending on which game you are trying to play.
  2. April - FTX Games

    How is this possible?

    Hello @Mauríció, please send our support team a ticket from within the game (including any screenshots you may have) by choosing "Report an issue" in the Settings menu.
  3. April - FTX Games

    Current Maintenance

    Hello @Mauríció , my sincere apologies for the downtime and the wait. The issue should be resolved and you should be able to login as normal. If you are still experiencing issues please feel free to reach out to us at brba@ftxgames.com. We'd be happy to help you!
  4. April - FTX Games

    Tournament not paying out.

    Hello @Cons07134 , for the Tournament issue, you should see your credits appear in 24 hours. Otherwise, you can force them to award by going into a new Tournament and then backing out. If neither of these two things works please feel free to contact our support team by choosing "Get Help" and...
  5. April - FTX Games

    Current Maintenance

    As I have said in the other thread @Gorilas , please send our support team a ticket so that they may look into your missing Gold.
  6. April - FTX Games

    The game is not loading

    @Gorilas we are not intentionally taking anything from any accounts. Thank you very much for sending a ticket from within the game. That will allow our support team to return any missing items to you. Unfortunately neither Ben or I have the direct ability to add things back to accounts. But our...
  7. April - FTX Games

    Current Maintenance

    Narcos: Cartel Wars has not been shut down. We are working as hard as possible to get normal play resumed ASAP.
  8. April - FTX Games

    Current Maintenance

    Please send a detailed description of this issue to narcos@ftxgames.com so that our support team can assist you.
  9. April - FTX Games

    falla en el juego

    Hello @katerva. We are currently assessing an issue that is affecting our login servers. Thank you for your patience while we work to resolve this issue.
  10. April - FTX Games

    Current Maintenance

    Hello everyone!! Our sincere apologies but we are currently undergoing maintenance in Narcos: Cartel Wars. Your patience is greatly appreciated while we sort this out. Please check back later, and if you are still having trouble, feel free to email us at narcos@ftxgames.com. Thank you so much!
  11. April - FTX Games

    Current Maintenance

    Hello everyone!! Our sincere apologies but we are currently undergoing maintenance in Narcos: Cartel Wars. Your patience is greatly appreciated while we sort this out. Please check back later, and if you are still having trouble, feel free to email us at narcos@ftxgames.com. Thank you so much!
  12. April - FTX Games

    Current Maintenance

    Hello everyone!! Our sincere apologies but we are currently undergoing maintenance in Breaking Bad: Criminal Elements. Your patience is greatly appreciated while we sort this out. Please check back later, and if you are still having trouble, feel free to email us at brba@ftxgames.com. Thank...
  13. April - FTX Games

    Current Maintenance

    Hello everyone!! Our sincere apologies but we are currently undergoing maintenance in Breaking Bad: Criminal Elements. Your patience is greatly appreciated while we sort this out. Please check back later, and if you are still having trouble, feel free to email us at brba@ftxgames.com. Thank...
  14. April - FTX Games

    The game is not loading

    Hello everyone. We are undergoing maintenance at this moment in time. Please check back later. If you are still having issues we'd appreciate if you could email us at narcos@ftxgames.com so we can look into it.
  15. April - FTX Games

    Game wont load

    Hello everyone! My apologies but we are undergoing maintenance at this very moment. Please check back later. If you are still experiencing issues at that point in time, please send us an email at narcos@ftxgames.com so that we may look into it.
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