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Recent content by April - FTX Games

  1. April - FTX Games

    Battle speed Slowed

    Hi @Drins ! Thank you very much for mentioning this. Does the problem still persist even after changing the speed in the upper right of the screen during battle? If you could please submit a Support request from within the game with a detailed explanation of what's happening (a video of the...
  2. April - FTX Games

    Survival program: Level 100 hangs

    Our team has found the source of this issue and will be fixing it in our next update if you'd be willing to give us another chance, @smallpox. If not, I am sorry to see you go, but thank you nonetheless for playing Star Trek: Legends.
  3. April - FTX Games

    Faction Wars: Federation vs. borg

    @Warpcore and @Wolk , I'm so sorry for the lack of update on this issue, it should be resolved as of yesterday. If you are still seeing this happen, please close the game entirely and reopen. If at that point it is still occurring, send a Support request in-game with a detailed explanation of...
  4. April - FTX Games

    ST: Legends Discord server

    Hi @Warpcore! My sincere apologies for this, I'm not sure what might have gone wrong. Try this link instead: https://discord.gg/startreklegends
  5. April - FTX Games

    Necesitamos nuevos talentos

    Thank you very much for the suggestion @Don Santos!
  6. April - FTX Games

    Faction Wars: Federation vs. borg

    Hi @smallpox and @Wolk, I'm so sorry about this. If you could please send a Support request in-game with a description of what's happening, our team is actively looking to solve this issue as we speak.
  7. April - FTX Games

    Unable to advance in Survival moDe

    Hi @Aaronmak, my sincere apologies for this. There is a workaround at the moment to select the first icon/node. Tap and hold the screen to pull it to the right, then use your other finger to select the node. There is a newer issue we've discovered that is blocking players from progressing past...
  8. April - FTX Games

    Survival program: Level 100 hangs

    Hi @smallpox, I'm so sorry about this. If you can, please submit a Support request in-game. This will share your game logs with our development team. They're currently looking to find a solution to this issue.
  9. April - FTX Games

    Faction Wars: Federation vs. borg

    Hi @smallpox , I'm very sorry about that issue. If you restart your game, it should be fixed now <3
  10. April - FTX Games

    Inactive capo

    Hi @slavujizgruze777. Thank you very much for providing your Support request number. I can see that our team has responded to you. It looks like you are not a member of the Cartel in question. Please make sure you are a member of the Cartel and they'll be happy to help :)
  11. April - FTX Games

    Solved - lost access to narcos account

    Hello @der_bummsi. I was able to find your contacts with our Support team and can see what has occurred. Your account "der_bummsi" is saved to a Google Play account. By logging into that account, the progress can be restored. We cannot provide login information for Google Play accounts because...
  12. April - FTX Games

    Gameplay/combat Mechanics

    Hi @BlSsdprncs , if you haven't yet, please check out the official Discord Server. There are lots of folks willing to help there! https://discord.gg/startreklegends
  13. April - FTX Games

    ST: Legends Discord server

    Hi Joh! The 1,000 Latinum reward is in place of character tokens for those you have at maximum rank.
  14. April - FTX Games

    Repeatedly shutting off

    Hi @ApskinnZ, I'm so sorry you've run into these issues. If you haven't could you please submit a Support request in-game so our team can take a look at your game logs? That will help them to find the source of the issue! If you cannot send a request from within the game, an email with a...
  15. April - FTX Games

    Time for someThing new

    Hi @Snor . Please make sure you choose "Report an issue" in the Settings menu for the issues you've found. This provides our team with your game logs which they need to find the source. An explanation of what has occurred is also required. Thank you very much for your suggestions, I've shared...
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