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  1. Chase - FTX Games

    I need to give you access to my personal information to continue playing??

    We are removing the stuff about the news letter - but the stuff in our privacy policy is normal and with GDPR we make sure everyone sees and agrees to it before playing the game now.
  2. Chase - FTX Games

    Where do we keep a list of auto-clickers?

    Report players suspected of cheating to narcos@ftxgames.com
  3. Chase - FTX Games

    Gold

    Please send a detailed description of the issues you identified to narcos@ftxgames.com. We'll be happy to help you!
  4. Chase - FTX Games

    Gold offer status

    Are you on ios or android?
  5. Chase - FTX Games

    Boat Lost

    Please send a detailed description of the issues you identified to narcos@ftxgames.com. We'll be happy to help you!
  6. Chase - FTX Games

    Fyber

    Contact support once more and ask for Daria, our support lead. We do our best to advocate for our players with our partners for the offerwalls - but it's up to the partners at the end of the day what happens with verification.
  7. Chase - FTX Games

    Failure to initialize!!!

    The fix is out - glad it worked for you!
  8. Chase - FTX Games

    Failure to initialize!!!

    It should release on Monday.
  9. Chase - FTX Games

    Sicarios sorting?

    This has been requested a lot - we are looking into it.
  10. Chase - FTX Games

    Few suggestions...

    These are great ideas and I put them into a report on community feedback for everyone here to review.
  11. Chase - FTX Games

    Sebastian versus Butcher ?????

    Yep! Mistype - sorry!
  12. Chase - FTX Games

    FTX and scammers...

    Please submit a ticket to our support team if you have an issue with our offerwall (narcos@ftxgames.com) and if you do not like our offerwall it is not required to be used. We only use partners who have good reputations in our industry - and the nature of them surfaces the issues rather than the...
  13. Chase - FTX Games

    Failure to initialize!!!

    Hotfix was delayed but is still coming and should be ready soon - sorry!
  14. Chase - FTX Games

    In-Game Help Request Issue

    We are having an issue preventing players from contacting our support team from inside the game. We have a hotfix on the way, but until then please contact the team directly at narcos@ftxgames.com - thanks!
  15. Chase - FTX Games

    It doesn't matter if i'm online anymore?!

    If you've been online a certain amount of time - your base will become vulnerable to attacks even if you are online. This is to prevent players from remaining online all day long so they cannot be attacked.
  16. Chase - FTX Games

    Sebastian versus Butcher ?????

    You can speak with our support team - compensation is up to their department. narcos@ftxgams.com
  17. Chase - FTX Games

    game server slow or dead

    Posting things here does not give us your game logs. Need logs for action.
  18. Chase - FTX Games

    Sebastian versus Butcher ?????

    Sebastian is missing parts of his description - this is being fixed. This difference is intentional.
  19. Chase - FTX Games

    game server slow or dead

    Send in a ticket from inside the game so we can take a look at your game logs for issues.
  20. Chase - FTX Games

    Sebastian versus Butcher ?????

    I will ask about this.
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