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Gorilas

Member
Joined
Sep 28, 2018
Messages
43
I need the 94 golds that you stole from my account during friday night shutdown
And you need to compensate me with 1000 gold for the incovenience
Whats wrong with you guys ????
4 days passed from my first mail
Never happened again to stole my gold from my account without reason
I didnt buy or speed up anything
Wake up san diego and stop stealing gold from our account in that way
 

April - FTX Games

Administrator
Staff member
Joined
Apr 1, 2019
Messages
206
@Gorilas We have not intentionally removed Gold from anyone's account. If you have already contacted our support team (which you have said you did, and I can see three open support tickets in our system) please be patient. They are working as hard and fast as they can to find a solution for you.

If you do not hear back from them within 48 hours you are always welcome to reply to the last email you received to see if there is any update. Some issues are more complex than others however and can take more time to find the source (and subsequently a solution). We value all of our players and do our best to find solutions as quickly as possible.
 

AxScorpio

Member
Joined
May 23, 2017
Messages
44
It is neither difficult nor expensive to have the customer satisfied.
FTX, take note and learn!!!
 

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