lost account

[Facescary]

Can an admin please assist with restoring my overwritten account?

 

[April - FTX Games]

Hello @Facescary, please contact our support team by choosing "Report an issue" in the Settings menu. They have all the tools necessary to assist you. Please be prepared to provide information related to your account, including potentially purchase receipts.

 

[Facescary]

All of this was submitted already and I haven't received any kind of response in days. This is a $1500 account and I feel like I'm being ignored. Is it possible for you escalate a ticket? request # 393348

 

[April - FTX Games]

My apologies @Facescary, I read this thread before your private message. I have responded to you there, but in summary, I have located your request and connected with our support team personally. You should hear from them soon.

 

[Facescary]

Thank you April! Hopefully soon