Tournament “loading” missing credits

[Tswizz]

I emailed the “contact us” email once I saw that that tournament credits went missing. I took screenshots when things looked fishy. I sent the screenshots to the help desk. I believe that I covered all the bases and I will let the forum know if FTX makes it right. I enjoy this slot game, I hope they love me as much as I love them.

 

[BenOG]

Thank you for sending your information to our support team. They are the only ones with the tools to look-up and assist you with your account. Thank you for playing!

 

[Tswizz]

Thank you FTX team for the rapid response. Issue has been resolved.

 

[JTR_215]

I emailed the “contact us” email once I saw that that tournament credits went missing. I took screenshots when things looked fishy. I sent the screenshots to the help desk. I believe that I covered all the bases and I will let the forum know if FTX makes it right. I enjoy this slot game, I hope they love me as much as I love them.

Same thing happened to me

 

[April - FTX Games]

Same thing happened to me

Hello JTR. If you have already contacted our support team they will get back to you as soon as possible!