It is ok to be new! We all have to start somewhere, welcome. To start a poll, you need to begin by creating a thread. Only the original poster may start a poll on the thread that they have created. In this case, you'll want to be in the "general" channel of the game you would like to poll...

We've also added the ability to sign up for updates via email. This will award you with free coins too.

Hello, there are a few ways to get more coins. There is a daily gift within the store, check it when you log on each day. Every 3 hours you can collect a chest that has a chance to have coins in it. The supply run, once you have enough fuel, will provide you with some coins. Lastly, we do have a...

Sorry to see you're experiencing issues with the game. Please contact us at narcos@ftxgames.com. We would be happy to assist you!

Good idea, I will include your suggestion in my weekly report to our dev team. Thanks for the feedback.

Hello H2O, You can seek help either from an in-game ticket (best choice), or you can send an email describing your overwrite to our support team at narcos@ftxgames.com. Hope this gets sorted.

I sent you a direct message "I have hidden our conversation within the thread. The reroll function has not been changed. I am sorry for the confusion I caused you. In fact, the reroll does provide either a new AI or Player controlled base, regardless of the original that was rerolled. I have...

The AI bases get harder every time you beat them. The idea is to present you with a challenge, if you are able to roll over the AI bases then the algorithm attempts to create a harder challenge for you. There is an option to use a reroll once per base (all) per 24 hours to search for another...

Yes, this is a known bug. We have our engineers working on it. This bug is a tad tricky but we should have an update with a fix in our next release.

This bug has been reported by your fellow players and is being worked on. Thanks for posting your experience.

This bug has been reported by your fellow players and is being worked on. Thanks for posting your experience.

@Dario1 We have clear forum rules, please follow them and I won't be forced to edit or remove your postings. The refund thread has been locked because it has an answer. These forums were built as a place to discuss the game, refunds aren't part of the ongoing gameplay and thus don't need to be...

To everyone getting this error, thank you for posting it. I need you to report this issue from within the game, this will send your logs to the support team and allow them to pinpoint where this issue is coming from. From in-game go to settings and click report issue, give a brief description...

Thanks for your feedback Zecke2. As stated I have let the devs know of this current issue. I believe they are running QA and working on a fix. It will likely arrive with the next update.

Thanks for your suggestion, I will include it in my weekly report for the development team.

@copyninja Thank you for your honest feedback. I will pass your post off to the development team for review.

The best route for you is to talk to support, they are the ones that handle everything technical or potentially phone related. The best way to contact them would be to open a ticket in-game, this way your logs are automatically attached as well as your cell phone specs. The other method would be...

Stewart, you are more than welcome to contact support with a ticket on refunds, as they are the only ones with the power and say so to give them out. They can be reached at narcos@ftxgames.com.

Open the game, go to settings (top right, the gear), then click on "Get Help" icon is a ?, click "Contact Us". Write a description of your issue and send it. Hope this helps.

Don Neto's main ability is to boost all buildings’ health, including Guerrilla buildings. This is not a bug. Pacho is a similar sicario that increases the health of all defensive structures. This does not include Finca, or labs/storage containers. Don Neto was created after an overwhelming...