Couldn't have said it better myself @Ben - FTX Games! Thank you both for clarifying.

Hi @H2O, my apologies but no, only one Narcos account can be linked to any particular Facebook account.

Hi @ACK Kappa, we have heard requests for features similar to this, such as with donating to Cartel Compounds and selling items. I believe this is a very similar concern, so I'll make sure it's added to our list of things to consider in the future.

Hi Kappa and Shark. Could you please both send a support ticket from in-game with any screenshots you may have collected? This way the support team will be able to see exactly what you've discovered and hopefully find a solution quickly from there!

Hi @MADIKATE, my apologies for not responding sooner. I'm glad the support team was able to sort out your issue!

Hi @H2O, you should have the option to speed up construction of buildings in your Base with Gold. If you find that you don't have the option, please send us a support ticket from within the game.

Thank you so much @AxScorpio!

Thank you very much for providing me your email @AxScorpio! Once you've provided the team with the screenshot image files they should be able to help you further.

Hello @AxScorpio, could you please send me the email address you used to contact support (in a private message) so that I can look into this personally? You may also contact our offerwall partner directly by tapping the support button on that page.

@Setpiece, I'm aware that YKa was speaking specifically of players that are using emulators. We do not support emulator use and in fact, discourage it. However, you do make good points regarding ways to combat those players that are using them. Thank you for taking the time to share all your...

Thank you all very much for your feedback. I look forward to hearing your thoughts after we bring the Shield Generator to Bases in the future.

Hello @Mark, my apologies, but I'm not sure what you mean here. Could you please clarify so that I can better respond?

Hello @Lost_gravity and @Ralph Kramden, my apologies for any trouble you've experienced. Sometimes videos can be interrupted due to a poor connection. In those cases, try using a WiFi connection in order to avoid interruptions. Another step you can take for help apart from contacting our...

Hello @YKa! A system exists that if any player has been logged in and playing for five hours (non-consecutive) over a 24 hour period, the player is forced into a vulnerable state for one hour. This allows the player's base to be attacked. When the attack commences the player is kicked from the...

@Ralph Kramden , the Shield Generator will be added to Bases in the future. We have only implemented it in Compounds first to gather feedback on how helpful (or not) it may have been.

Glad to hear it @Nasos22 , you're very welcome!

@Nasos22 Please send me a private message with the email address that your friend used to contact support. I will personally follow up on their request.

@Ralph Kramden We investigate every instance of non-payouts when it regards our offerwall or videos. Please contact our support team by submitting a ticket in-game or through email at narcos@ftxgames.com and they would be happy to help. If you could please DM me the email you will use to...

Hello @Topher0902! We are currently sending out emails three times per week. The frequency of these emails is subject to change, however. Thank you so much for playing!