Does the support something useful???

[Lazar Gustavo]

I have the errorcode=10002 since 2 weeks I sent my logs to the support team as they asked and they don't give attention as I see.what should I do to resolve this problem ...

 

[Chase - FTX Games]

I have the errorcode=10002 since 2 weeks I sent my logs to the support team as they asked and they don't give attention as I see.what should I do to resolve this problem ...

What is your player ID? I can check your ticket for you.

 

[Serhan]

I have same problem, but i dont know my user id. Help me please.