Status of Subscriptions

[Narcobuster]

To be honest I am surprised this thread was even created. Now we know its already been nearly a month since the VIP was released and still no word from FTX as to progress / further delays etc. No word of compensation for those waiting so long for this feature, let alone any actual fixes or improvements to the game which have been promised time after time. Soon we’ll be getting in game ads from their e—casino owner!!

 

[Brian Christensen]

How is status with this @April - FTX Games or @Ben - FTX Games ?

Still no reply regarding status on this, it has been almost 1 month now. When will this problem be solved so all players have same offers ? what kind of compensation will be offered involded players ? why dont you give offers to players involded to make game a little more even ? and last, please give of some information, insteed of leaving us in the dark @April - FTX Games and @Ben - FTX Games

 

[Goose]

Still no reply regarding status on this, it has been almost 1 month now. When will this problem be solved so all players have same offers ? what kind of compensation will be offered involded players ? why dont you give offers to players involded to make game a little more even ? and last, please give of some information, insteed of leaving us in the dark @April - FTX Games and @Ben - FTX Games

@April - FTX Games @Ben - FTX Games only answer the easy questions. So you probably won't get an answer.

 

[Narcobuster]

I’m surprised in a way... how much revenue are they missing out on through delays? On the other hand we all know the players will be on the losing end in some way, theyre probably still finalising how best to con people out of their cash lol, and given VIP to some people as a bit of promotion for it.

FTX only care about their pockets. This game is now basically a pay to win game, if they changed all the graphics to casino games it would basically play the same way..

 

[April - FTX Games]

Hello everyone. I have updated the first post in this thread to explain to everyone the most current state of subscriptions. Here is a summation:

The testing of subscriptions is still ongoing, but we would like to offer the option to join us in testing.

If you are interested in purchasing a subscription, contact our support team by choosing "Report an issue" in the Settings menu. Please provide them the following:
- Your User ID (found in the Settings menu)
- Reference my name (April)
- Tell them you are coming from this forum post

The support team will be able to manually offer you the choice to purchase a subscription in-game.

IT IS IMPORTANT to keep in mind that subscriptions are still being tested and we reserve the right to remove them.

Thank you again for all of your feedback regarding subscriptions, and please continue to let us know your thoughts!

 

[Narcobuster]

Thanks @April - FTX Games thats very helpful indeed! Who said no-one listens to feedback from the forums lol? You should be head of FTX PR

Do we know how long it will be in testing for and where do we send feedback if we join the testing ?

 

[April - FTX Games]

Thanks @April - FTX Games thats very helpful indeed! Who said no-one listens to feedback from the forums lol? You should be head of FTX PR

Do we know how long it will be in testing for and where do we send feedback if we join the testing ?

Great questions both, @Narcobuster . Unfortunately, I do not have an estimate for testing's end. Any feedback you'd like to share related to subscriptions can be sent to narcos@ftxgames.com. Our support team is always glad to hear our player's thoughts. That is the most direct route, but you can also always share feedback here, as I read every single post.

 

[Naptownmark]

Great questions both, @Narcobuster . Unfortunately, I do not have an estimate for testing's end. Any feedback you'd like to share related to subscriptions can be sent to narcos@ftxgames.com. Our support team is always glad to hear our player's thoughts. That is the most direct route, but you can also always share feedback here, as I read every single post.

@April - FTX Games Why do we get sics when we subscribe but their only rental or temporary. It doesn't seem fair to invest in the sics thts offered only to lose em if we cancel our subscription a few months later.

 

[Narcobuster]

Does anyone know what the difference in ‘additional rewards’ is between VIP tier 2 and tier 3? so far all I can see is tier 3 gives you extra rewards in the BH.

 

[April - FTX Games]

@Narcobuster, we are going to be changing the description between these two Tiers to better explain the difference.

 

[Naptownmark]

@April - FTX Games you really gone overlook my question I asked n answer something else. Why is it You avoid question regarding ftxs hustling of customers but your willing to elaborate on the difference between 2 tiers the question asked after my question so I know u seen my question about the rental sics.

 

[Narcobuster]

@April - FTX Games you really gone overlook my question I asked n answer something else. Why is it You avoid question regarding ftxs hustling of customers but your willing to elaborate on the difference between 2 tiers the question asked after my question so I know u seen my question about the rental sics.

TBH, that is the model they have employed. I am more concerned that the VIP sics are not that premium. Only arguably the one available In 90 days is worth it, and that’s a push. The first one (squad damage and health) is mediocre, and the base defence one completely pointless.

@April - FTX Games why aren’t the % of the main traits for the VIP sicarios higher? At the moment there isn’t much of a VIP element and if you’re not willing to change the traits, at least offer higher maximum %s...

Also, agree the ‘Tier names’ need to be changed - dont mix it up with tiers and stages. Just bronze, silver, gold would be fine. The descriptions could be improved.

Finally, I think the free benefits for the top tier should Be more generous. Perhaps gear bags or skill chests when defeating player bases? Higher VIP safe storage? And.. dare I ask... a small discount on talents (like 25%)?? I think this is reasonable and gives more of an incentive to go with the top tier which really should be premium.

 

[April - FTX Games]

@April - FTX Games you really gone overlook my question I asked n answer something else. Why is it You avoid question regarding ftxs hustling of customers but your willing to elaborate on the difference between 2 tiers the question asked after my question so I know u seen my question about the rental sics.

I apologize if it seemed like I was overlooking you. But you were giving general feedback rather than asking a specific question. I appreciate you letting us know that you don't like the rental nature of VIP Sicarios and I will share that feedback with our team.

Same to you @Narcobuster, thank you for sharing your thoughts and I'll be sure these are made clear with our team as well.

 

[Naptownmark]

I apologize if it seemed like I was overlooking you. But you were giving general feedback rather than asking a specific question. I appreciate you letting us know that you don't like the rental nature of VIP Sicarios and I will share that feedback with our team.

Same to you @Narcobuster, thank you for sharing your thoughts and I'll be sure these are made clear with our team as well.

@April - FTX Games Thr rental nature of vip is completely unfair if I invest in upgrading any sic given with vip subscriptions then it's not rite u take away my investment bc I no longer wanna stay subscribed. We shud be allowed to keep any sics given if we spend money with ftx to make the sic better y'alls method n this matter is no better than the ppl doing the offer wall n after completion or spending money to get the gold n your not rewarded for it it's just flat out wrong to do to customers.

 

[Brian Christensen]

Hello everyone. I have updated the first post in this thread to explain to everyone the most current state of subscriptions. Here is a summation:

The testing of subscriptions is still ongoing, but we would like to offer the option to join us in testing.

If you are interested in purchasing a subscription, contact our support team by choosing "Report an issue" in the Settings menu. Please provide them the following:
- Your User ID (found in the Settings menu)
- Reference my name (April)
- Tell them you are coming from this forum post

The support team will be able to manually offer you the choice to purchase a subscription in-game.

IT IS IMPORTANT to keep in mind that subscriptions are still being tested and we reserve the right to remove them.

Thank you again for all of your feedback regarding subscriptions, and please continue to let us know your thoughts!

ok, it works this way, but why cant all players in game automatic get the offer to become testplayers, only players first selected, and players complaining, this isnt fair to all players. Its been over 1 month now, we play a game online, we all must have same offers and posibilities. If you cant offer it to all players, why do other players still have it ?

 

[Croockshanck]

it is all a lie, at the start of this sell after the first in game advise some players don't have the "promotion" in the selling menu but they can see it trying to refill troops with gold and from there they can subcribe a pack. after some time even for those players the "promotion" disappear at all, this is all a bad programmation.

 

[Goose]

it is all a lie, at the start of this sell after the first in game advise some players don't have the "promotion" in the selling menu but they can see it trying to refill troops with gold and from there they can subcribe a pack. after some time even for those players the "promotion" disappear at all, this is all a bad programmation.

Ftx is studying your spending habits. There are no serious "bugs". They want to know how much players with vip spend versus those who don't have vip so they can adjust price or get rid of vip completely

 

[Croockshanck]

yeah, like a 6 month studying lol... they are not competent. I know some guys who have disappeared the subscription button, like almost all the people in the beginning and they send a request reporting a problem and ftx put the offer for them, and i know some other that try to do the same but ftx asks them to wait.

 

[Narcobuster]

@April - FTX Games you didn’t actually answer or clarify my query as to what the difference is in rewards between tier 2 and 3. So far it just looks like the bounty hunt extra rewards are for tier 3 only and the rest of the raids/events are open to tier 2?

Also, why no bonus rewards in the weekend cartel chest event? As I said before, generally I think a bit more bonus rewards should be given for the highest tier.

 

[Croockshanck]

they don't give any explanation and you can't see any difference between the extra rewards in patent 2 and 3, when you buy patent 2 believing that you will get the extra prizes in all the events ( because, again, they don't say in what events will have extra prizes) then you have the notice of requires patent 3 to take bounty hunt extra prizes, and in the last event ( idk the name, the one with scorpion in the picture. when you need to chose a new finca and one of those 3 layouts) you don't have extra prizes in patent 2, only 3 and i believe we have some more.