Hello @ShakeyDclown, please check your email for our response. My sincere apologies for the confusion over your error, you should find it resolved appropriately now.

Hello @ShakeyDclown, thank you very much for clarifying your feedback. I have relayed it to the development team and will be happy to do so with any other aspects of the game you may have thoughts about.

Please connect with our support team by tapping the Gear in the upper right corner, "Get Help," and finally "Contact Us." They will be happy to take a look at this for you.

Hello @Rob , we are looking into providing the Shield Generator on a more permanent basis. Thank you for your feedback.

Hello everyone. As Ben and I have clarified a number of times, the Slots are random. Sometimes luck will be with the player, and sometimes not. As far as the difficulty of the events, however, if you think they are too high, then please continue to let us know here. We are in contact with the...

Hey everyone. Definitely contact the support team directly after you see any bugs occurring by choosing "Report an issue" in the Settings menu. This sends our team your game logs and better allows them to find the source of the issue!

Thank you very much for your feedback Ronnie! We are working towards providing the Shield Generator on a more regular basis.

Hello @Lucieam, I've double-checked with our development team, and we are striving towards providing the Shield Generator on a more regular basis. In the meantime, we are collecting as much feedback as we can from players regarding how they like or dislike it. Thank you very much for your post!

Hello @YKa, I closed that thread for further responses because it was becoming repetitive. Since you have already contacted Fyber, please connect with our support team, they will gladly speak to Fyber on your behalf in order to get a second opinion. You can contact our team either by choosing...

Narcos: Cartel Wars - R36 Patch Notes: App icon has been updated Squad Loadouts improved: Now available in Events and Cartel Wars Fyber crashes fixed Some under-the-hood changes have been made to prepare for upcoming Events

Hello @Narcobuster, my sincere apologies for this. If you haven't already, please send a contact in-game after you see this happen so that our support team can look into your game logs. This can be done by choosing "Report an issue" in the Settings menu.

Hello @JTR215, this is a visual bug. It will display as Level Two, but the bonus is in fact applied correctly. I've made our development team aware that you have seen it, and they will be looking into it.

Hello everyone. The points that were meant to be made in this thread have been, and it appears no further opinions are being brought forward. So this thread will be closed for further responses. It will still be visible to all who wish to read it.

Hello Elpatron, my sincere apologies, but could you please rephrase your question? I want to be sure I understand what you need assistance with before seeking the answer. Are you unsure of how the new Squad Loadout system works? Or do you have a suggestion for how we can improve it? Apologies...

Hello @John malone, thank you very much for updating everyone. Please feel free to connect with our support team again should you encounter similar issues. I will now be closing this thread for further responses.

Hello @Makeveli4444, what Ben has told you is the truth. All of the Cards are available to win in-game and have been since the feature went live. Some are only available by completing certain tasks, but these are all visible in-game by either tapping the "i" icon in the Cards menu or by viewing...

Hello @Snor , unfortunately, Apple made some changes as to what they allow in iOS offerwalls. These changes were out of our hands and we have done our best to provide our players with as many offers as possible since those changes were made.

Hello Catao, please take a moment to read our forum rules if you have not yet, we do not allow inappropriate language here. In regards to the issue you have brought to our attention, please send me a private message with the email address you used to contact our support team and I will look...

Hello @Narca, there is a description of the Shield updates available in-game in the "News" section. This is where we detail any new additions. However, I have copied the text below for your convenience: "The Shield Generator's protection has been improved! Any bonuses to damage will be applied...

Hello @John malone, please send me a private message with the email address you used to contact our support team and I'd be happy to look into this for you.