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  1. April - FTX Games

    credit not received for completed fyber task

    This response is from Fyber and not our support team. Please reply to the email and ask them for an update. We are reaching out to Fyber ourselves to try to solve this issue of them updating tickets with no information. As for your contacts to our team, I can see that they are working on it and...
  2. April - FTX Games

    credit not received for completed fyber task

    When multiple tickets are sent related to the same issue, we merge them so that we have all relevant information in one place. Any tickets that have been merged automatically send an email saying it's been "closed." This doesn't mean that the issue as a whole has been solved, and our team is...
  3. April - FTX Games

    Fyber FYI

    Thank you for reporting this YKa. We are looking into why Fyber might be responding with no updates. Please reply to this email if they do not provide more information.
  4. April - FTX Games

    credit not received for completed fyber task

    Hello @Agent , I can see that you have three open tickets in our support logs. If you can avoid it, please don't send multiple tickets about the same issue. As your first contact to us was sent on Friday, our team would not have received it until today. They do their best to respond to all...
  5. April - FTX Games

    Please feel free to send me a Private Message if you have not done so already, and let me know...

    Please feel free to send me a Private Message if you have not done so already, and let me know which game you're asking about. Thank you!
  6. April - FTX Games

    Hey @NECKTIE , please refrain from commenting on other player's profiles with a question. Simply...

    Hey @NECKTIE , please refrain from commenting on other player's profiles with a question. Simply choose the correct subforum and find a relevant thread, or create a new one!
  7. April - FTX Games

    Fyber tasks are impossible to complete

    Hello @Ben Fischer , thank you for your feedback. Fyber themselves decide what tasks are available as well as the time limits for them. Please contact them directly to share your thoughts with them!
  8. April - FTX Games

    Pop up rewards in notifactions dont load

    I'm glad you were able to find the answer elsewhere, but if you ever have any general questions about the game, you might find the answer HERE. I can see that you did contact our support team with your email address on file here in the forums and that they got back to you. I'm very sorry about...
  9. April - FTX Games

    free coins

    Hello @Curtis , Here are a few ways to get more credits (outside of purchasing): - Inside the store, a daily gift can be found. - Once you have some Fuel, Supply Runs will provide you with a chance at a lot of credits. - Notification Bonuses will pop up on your mobile device and when clicked...
  10. April - FTX Games

    Not allowed to post

    Hey MAC. It also could be because you were trying to post too quickly. I'm sorry this happened to you, but it appears you're still able to post without any issues. So I will be closing this thread, as it is resolved.
  11. April - FTX Games

    Daily hunt

    Just a heads up to @Xaiber and @djjazzygeoff, the developers have heard your feedback and agree that the "Level Up Once" Daily Hunt requirement was unfair. Thus they have removed it from the rotation. Thank you as always for sharing your feedback with us, we greatly appreciate it!
  12. April - FTX Games

    Cabin

    Hi @MAC and thank you for your feedback. I will be passing it on to the developers for their consideration. Please refrain from posting about the same issue in multiple threads in the future, as it goes against our Forum Rules.
  13. April - FTX Games

    Not allowed to post

    Hello @MAC . I'm sorry to hear some of your messages did not make it through. Our spam filter can be a bit intense at times. If you were trying to include links or email addresses, that may also be a reason why your post was not allowed.
  14. April - FTX Games

    Pop up rewards in notifactions dont load

    Hello MAC, our support team does their best to respond in 24-48 hours. If they do not, please reply asking for an update. If you still do not receive a response, then please feel free to DM me with your email address that you used to contact support, or your ticket number. I'll be happy to look...
  15. April - FTX Games

    Pop up rewards in notifactions dont load

    Hello Dee! Please contact our support team by tapping the Gear in the upper right corner, choosing "Get Help," and finally "Contact Us." This will send our team your account information and they'll be happy to help you!
  16. April - FTX Games

    Fyber FYI

    YKa, there should be further content in the email and if there is not, please ask Fyber to clarify.
  17. April - FTX Games

    Fyber FYI

    Hello @YKa , again my apologies if Fyber is difficult to deal with, we have no control over their internal support processes, only our own. Please respond to the last email they sent you and ask for an update on your request. So far as our support team is concerned, we have done all we can and...
  18. April - FTX Games

    Cabin

    Hello and thank you for your feedback, we greatly appreciate it. Bonuses, like winnings, are completely random and sometimes lady luck isn't with us. However, she does always come back!
  19. April - FTX Games

    Game play

    Hi Jeff, and thank you for your feedback, we greatly appreciate it. I'll be passing everything you've said on to our development team. I would like to add, there are other ways to get free coins apart from the daily login bonus. Supply Runs will net you lots of coins, if you have notifications...
  20. April - FTX Games

    Fyber FYI

    Hey Dirk, I'm really sorry to hear that. Our spam filter can be pretty harsh at times. If you included links or email addresses it's possible it got caught incorrectly. No matter the reason, I am sorry that your response was lost, I understand that feeling all too well :( To answer your...
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