Hello there @thecapn32 !! Thank you very much for reporting this. I'm so sorry you've encountered this error. Our development team is investigating and is working to have a fix available as soon as possible!

Star Trek: Legends 1.0.2 is live!! If you have auto-updates set for your device, then you should be good to go! For those who don't, simply find STL in your App Store and choose "Update." This build fixes the inability to load a save game after updating to 1.0.1. If you update and still...

Star Trek: Legends 1.0.1 has been released!! If you have auto-updates set for your device, then you should be good to go! For those who don't, simply find STL in your App Store and choose "Update." Please keep the game updated to enjoy the best experience! Fixes/changes in this build...

Hi @Alerisya ! This is an unfortunate but known issue. Our team is working to get this fixed ASAP! Please feel free to let us know if you see any other bugs that crop up!

Hello @Spraynard ! Thank you very much for reporting this here, as well as being active on the Discord so far! I'll make sure this is in our bug list!

Hello everyone!! Here is a great place to find all things Star Trek: Legends that is outside of our forums: FAQ Official Discord Server Customer Service Contact Form

Hello Capos! We've introduced a few quality of life changes to the game! Please update to enjoy the best experience. Here are the full changes and their explanations: Capos and Right Hands can opt-in/out players in Bounty Hunts Within the members' list Capos and Right Hands will now be able...

Hey there @Captainidol ! Thanks for the enthusiasm! We have an official Discord sever here: https://discord.gg/SzkVaFJCa5

Star Trek: Legends is now available on Apple Arcade! Venture into the Nexus and solve its mysteries. Vist http://apple.co/-StarTrek to download today!

@BEet , the support team and I are available Monday through Friday, hence the delay in response. Here is the excerpt I was speaking of from our support team: "We can restore your old progress if you made purchases in the game and provide some info." Simply reply to the last email from our team...

Hello @Ronnie Rodriguez. Please choose "Report an issue" in the Settings menu, or email our support team directly at narcos@ftxgames.com. Give them a short description of the issue you've experienced. They will be happy to assist you.

Just a reminder that your last contact from the support team does say they can restore it manually if you just provide some more additional information about your account :)

Hello everyone. I'm really sorry to say that we have noticed an app loading issue for Android players of Narcos: Cartel Wars. It appears to be an issue with Android itself. Please see THIS LINK to update Android System WebView and Google Chrome. Updating both of these apps should resolve this...

Hi there @gogaie11 , we have been hearing some reports similar to your own. If you are able to, please send a ticket from within the game right after a crash occurs. This can be done by choosing "Report an issue" in the Settings menu. This will send our team your game logs and allow them to...

@Huey CURL , please go into your game and tap the Gear in the upper right corner, then click "Get Help," then "Contact Us" at the bottom. This will send a contact to our support team. They will be happy to help you. Until you do this, we cannot help with the issues you're experiencing. Thank you.

Hello Huey, please contact our support team by tapping the Gear in the upper right corner, choosing "Get Help," and finally "Contact Us." If for some reason you are unable to access the game, then email them directly at twdslots@ftxgames.com. They'll be happy to assist you!

Hi Dee. I checked for your email address in our support logs and can only see three contacts from you, all of which have been responded to. If you're having a further issue with the game, please contact our support team again so they can assist you!

Ronnie, could you please clarify this? There is no Sicario by the name "our," but I am curious who you meant.

Hi Ronnie. If you are questioning why I deleted your last post, it's because it had no content in it. If you have any further ideas for a new defense Sicario, just let me know.