This is the new event instead of Hero Seasons, it is meant to take some time.

Hello @slide_x our support team would be the best to help you here. You can reach them by clicking the Gear in the top right corner, then clicking "Get Help" and finally "Contact Us".

Hello @Krimsingoste on the Lobby screen in the top left corner, tap the TWDS Cards icon. As you scroll to the right there are all of your card pages as you click on the pages the information in red under the Hero Card will tell you where the card will come from. For example, in The Pharmacy the...

Diamond chests are the only ones that are guaranteed Epic Hero experience, Platinums only have a chance to contain Epic experience. But this hero season and chests have ended. We have changed to our newest event The Walking Dead: Slots Cards!

Hello @Brandi1982 I am looking over the support logs with an agent and I am not able to find your related request. There are two ways to start chat with support. You may email them at twdslots@ftxgames.com or by clicking the Gear in the top right corner, then clicking "Get Help" and finally...

Yes, at the end of this season, chests will actually go away, and any unopened ones will be automatically opened. Our next season will be something completely new!

Hello @Brandi1982, I am sorry to hear about your purchase issue. Could you please contact our support team? They will have the tools to look up your account and the ability to assist you further. This can be done from within the game by clicking the Gear in the top right corner, then clicking...

Hello @San marie could you please take a moment and report this to our support team? They have the ability available to look up your account and the necessary tools to help you. This can be done from within the game by clicking the Gear in the top right corner, then clicking "Get Help" and...

Thank you for sending your information to our support team. They are the only ones with the tools to look-up and assist you with your account. Thank you for playing!

Hello @Imagin916 have you been able to contact our support team? They have the tools to be able to look up your account and see if anything improper is taking place. They can be reached from within the game by clicking the gear in the top right corner and clicking contact us. Please give a short...

Hello @Ljtori our support team has extensive logs of everything that takes place in the game. When I asked support about your account, I was personally shown the number of coins granted to your account, what time they were collected and how they were spent. My question would be, did someone else...

Hello @Carolyn, our TWDSlots support team is located in the US and has Saturdays and Sundays off. Someone will respond to you today. :) @Naptownmark Have you been able to contact our support team? If not, please choose "Report an issue" in the Settings menu or contact us via email at...

Hello @San marie congratulations on maxing out your heroes! That is quite a feat. At the end of this hero season, we will be introducing a new feature to give our heroes a break. Any remaining chests that players have unopened will automatically open prior to the start of this new event.

Here are a few ways to get more credits (outside of the store). - Inside the store, a daily gift can be found. - Once you have some Fuel, Supply Runs will provide you with a chance at a lot of credits. - Notification Bonuses will pop up on your mobile device and when clicked will award...

@Grondyking The emails haven't stopped going out, nor have the posts on our socials. I am sorry you are having problems collecting. If you would like to reach out to our support for additional help they can be reached by sending a ticket from inside the game. This can be done by clicking the...

Hello @Grondyking, we supply free coins every day, through a mixture of social media and/or emails. Please make sure twdslots@ftxgames.com is on your whitelist to make sure the coins find their way to you!

Hello @Mark fauch, I have sent you a private message with instructions as they are exclusive to those who have purchased this month's Loot Box.

Hello @Donald.maxam32, Here are a few ways to get more credits (outside of the store). - Inside the store, a daily gift can be found. - Once you have some Fuel, Supply Runs will provide you with a chance at a lot of credits. - Notification Bonuses will pop up on your mobile device and when...

@TWatterson We've added an extra 24-hours to the Trade Fair event! I wish you the best in completing your pages!

Hello all! I just wanted to share that with the overwhelming requests we have added an additional 24-hours to our Trade Fair event! Good luck with finishing your pages!