I just want to point out here, that members of our support team do read all the reports. If the reports contain language that is against our policy action is taken. However, when the reports don't have anything of consequence the report is just filed away for later referral if needed. Just...

The level system is working as intended. At the end of today, we will be removing the Level Up X times from the Daily Hunt. We've made some changes to the game to give out more free coins, better rewards in Heroes, and more coins when you do level up. Too many players were leveling up faster...

Hello and welcome to the forums! @April - FTX Games and I will be your moderators, and are happy to assist any way that we can! Lets us know if you want to talk!

@Fleeger There are two ways to ensure outside sources of coins every day, social media links and emails. The best way to stay up to date with the social links would be to follow us on Facebook, Twitter or Instagram. These are sent out twice a week. The other way is through emails, sent out 3...

@Topher0902, the gifts are a way of gifting quick boosts for players. Emailed coins last for 48 hours, whereas social media last for a quick 24 hours. I am sorry that there are life circumstances that aren't allowing you to play or collect.

Please connect with our support team by tapping the Gear in the upper right corner, "Get Help," and finally "Contact Us." They will be happy to take a look at this for you.

@Cld2007 the Lobby bonus is every 3 hours and is front and center when you first enter the game there are four bubbles, once all 4 are filled(green) you will win a bonus, due to the event it is a card pack, but normally it is a chest. @XGAMBITLOR and @Cld2007 Our support team can verify your...

Hey there @Narcobuster this question has surfaced in many threads over the last few months. Check out this article <-----. Apple stopped allowing the use of the offers that create bountiful gold to be made. Unfortunately, we (FTX) have zero control over this, and b/c we continue to provide the...

@Brandel At the start of the Hero Season when your heroes have yet to gain any experience the Supply Run time is 20 hours. As your heroes progress and level up so to will they decrease the time needed to complete Supply Runs.

Any Fuel will carry over to the new hero season, as well as any hero season to come. Chests and Hero experience is reset as a new season has begun with a new set of heroes to level up.

You were reported for swearing by another member of the forums. Please take a look at our Forum Rules here. In most cases, the word or words are merely deleted to allow for the post to show intent without the use of the negated words. Please take your word choice into consideration the next time...

All cards are released and have been since the update went live. All blue and gold, cards have the same chance to drop. Red cards have the same chances while within the different challenges to gain them.

If you go into Daryl's Red Card page, you can see where each card will come from. Specifically, the 2-star reds come from featured Hero machines, any featured machine. So again, it doesn't matter which machine you choose to play, it just matters that you play one of the featured machines. Just...

Thank you for your feedback. TWD Cards will eventually rotate out like the hero seasons, and something else will rotate in. We hope you enjoy our next evet!

Unless Kingdom is one of the Hero Machines selected during the event, which is noted by a red badge on the machine's lobby tile, there isn't a better chance at winning specific cards from playing specific machines.

Smoke is to provide cover for your marching troops. Dropping smoke on the actual defensive structure does not work. The idea is you want to make a line of smoke that covers your troops as you tell them where to move.

@ShakeyDclown Our support team would love to see the ss and would be happy to assist you. Could you please be so kind as to send them a ticket from inside the game? Support will need your identification numbers to be able to look up your account. This can be done from within the game by clicking...

Hello, the developers are aware of this and are working hard to correct the issue. I will update when the Timed Quest is able to be repeated again.

Hello @Krimsingoste the Hero Machines is an event like the Golden Hunt or the Dice Game, as we approach the holiday season this new event will take place and give you a chance at the much sought after Red Hero Cards. Stay tuned!

When you come back after the trade is completed, you'll get to spin the wheel and the rewards on the wheel are what is multiplied by 40. Each trade (1 hour, 3 hours, 8 hours) has progressively bigger prizes on their wheel. You can also tap the "i" next to the "Redeemed" in the star bar for more...