Hello @Ronnie Rodriguez, please choose "Report an issue" in the Settings menu so our support team can assist you.

Hello @Slider23 ! It appears someone on Reddit may have encountered a similar issue to you: Here is the solution recommended there: "Does it have to do with privacy restrictions? Try looking at his settings under Screen Time: Screen Time > Content and Privacy Restrictions > Content...

Hi @Kenweir , our support team is available from Monday-Friday, so that might explain why you haven't seen responses for a few days. They're also receiving a very high volume of support requests, but are doing their best to respond as quickly as possible. Overwritten progress, unfortunately...

Hello @thisgame and thank you for your feedback. Our Slots are random, but we're sorry you haven't had much luck.

Hi @John malone, I'm really sorry you haven't achieved the Talent you're looking for. Acquisition and fusion is random, so the only option is to keep trying until you see the Talent that you like.

Hey @fieldBarnes , as @Cptkruz mentioned, this should have been fixed in 1.0.5. Please update your game! If you find you're still having issues, please send a Support request from within the game. Thank you!!

Hi @Deadcow ! If you haven't already, please send a Support request from within the game and include a screenshot of Sulu's ability. We would greatly appreciate it!

Hey @fieldBarnes ! I'm sorry you've had an issue with the game. Please send a Support request from either the lower right of home screen, or by tapping the avatar in the upper left > Options > Support. Any screenshots or videos you can include would be greatly appreciated!

Hi @gabochido , never fear, this player will be banned!

@thecapn32 and @Svargas , this has been fixed! Please upgrade your game to the newest version!

Hi @Svargas, thanks for bringing this to our attention. It's definitely in our list to investigate in the future!

This should be fixed! Please update your game to the newest version :)

@Ronnie Rodriguez If you have not received your VIP Sicarios, please contact support by choosing "Report an issue" in the Settings menu so they can make this right for you. Thank you!

You have to give a Vulcan salute in the rules to see the rest of the server :)

Hi Ronnie. VIP Subscriptions do not provide Don Neto, Joaquin, or David. In the "Benefits of Narcos Club Membership" screen, you can see the Sicarios that are given with the subscription on the left. Simply tap the arrows to the right and left of the Sicario photo to see who you will receive...

Hi @redsquirrel83 ! Thank you very much for reporting this. It's a really annoying bug that a good chunk of players have noticed (myself included). It is in our list for the developers to take a look at if they get the chance!

Hi there @redsquirrel83 and @Khaaaaaaannnnnnn ! A good number of your fellow players have made some great guides and how-tos. You can find these pinned to the #player-tips channel in our official Discord! We're also looking to get a bunch of this information added to our FAQ in the future :)

So sorry you're experiencing the same issue. Just to update you both @thecapn32 , this issue will be fixed in an upcoming build!

Hello @el cordobes ! I'm so sorry you've experienced this error. Thank you very much for reporting it. Our team is working hard to find a solution to this and have it released as soon as possible!